Terms and Conditions

Welcome to Halwa Omani, your source for the finest Omani Halwa delivered right to your door. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with any part of these terms, you should not use our website or services.

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions, which govern your access to and use of the site. We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting. Please check this page periodically for updates.

2. Use of the Website

You are permitted to use our website for lawful purposes only. By using our website, you agree not to engage in any activity that could:

  • Violate any local, national, or international laws.

  • Disrupt or interfere with the functionality of the website.

  • Infringe on the intellectual property rights of Halwa Omani or any third parties.

3. Account Registration

To access certain features of our website, such as placing an order, you may be required to register for an account. You agree to provide accurate, current, and complete information when registering and to keep your account details up to date.

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately.

4. Orders and Payment

When placing an order on our website, you agree to provide accurate and complete information regarding the items you wish to purchase, including your shipping address, payment details, and any other relevant information. All orders are subject to acceptance by us.

We accept various payment methods, including credit/debit cards and other secure payment options. By providing your payment information, you authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.

5. Pricing and Availability

Prices for products and services listed on our website are subject to change without notice. We make every effort to ensure that product prices and availability are accurate, but errors may occur. If an error is found in the pricing or availability of a product, we will inform you and give you the option to proceed with the corrected price or cancel the order.

6. Shipping and Delivery

We offer home delivery services within the regions we serve. Shipping fees and estimated delivery times will be clearly stated during checkout. We make every effort to ensure that your order is processed and delivered promptly; however, delivery times may vary due to factors such as product availability, shipping method, and external circumstances.

Once your order has been dispatched, we are no longer responsible for delays caused by third-party carriers or delivery issues.

7. Return and Refund Policy

Due to the perishable nature of our products, we do not accept returns or exchanges for Omani Halwa unless there is a defect in the product or if the wrong item was delivered. If you receive a damaged or incorrect product, please contact us within [Insert timeframe, e.g., 48 hours] of receiving the order, and we will work with you to resolve the issue.

Refunds, if applicable, will be processed to the original payment method used for the purchase.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Halwa Omani and is protected by copyright and trademark laws. You may not copy, distribute, modify, or use any content from our website without prior written consent.

9. Limitation of Liability

Halwa Omani is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services. This includes any errors in the content, interruptions to the website, or any harm caused by third-party websites or services linked to or from our website.

10. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when you use our website and services.

11. Termination

We reserve the right to suspend or terminate your account or access to our website at any time if we believe you have violated these Terms and Conditions or engaged in any fraudulent or unlawful activities.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert jurisdiction, e.g., the United Arab Emirates], and any disputes will be resolved in the courts located within this jurisdiction.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us:

Email:  hello@halwaomani.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.